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I have forgotten my password on

How to reset password on

How to reset your password on if you have forgotten your password:

If you have forgotten your password, you will need to request to have this reset. To reset your password on your account, please follow the instructions below:

  • Go to website
  • Click on the “Sign up” image in the top right corner of the page.
  • Click on the “Forgot Password?” link below the login fields.
  • Enter your email address in the field provided and click on the “Reset Password” button.
  • A password reset link will be sent to your email address.
  • Click on the link in the email to reset your password, or enter it in your browser. Or you can copy the link into a browser and hit enter.
  • You will get a pop-up message at the top of website: We have just sent you a new password. Please check your email for the new password.
  • Head back to and click on the ‘Sign up’ icon in the top right corner of the webpage.
  • When prompted, login to your account using this new password and your username or email address. 
  • Once logged in to your account, you can change your password to one that you can remember.

Here are some additional things to keep in mind when resetting your password:

  • Make sure that you are using the correct email address.
  • If you do not receive the password reset link, check your spam folder.
  • If you still cannot find the password reset link, contact customer support for assistance.

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